BUSINESS PROCESS INNOVATION: GAINING RAPID RESULTS

The Situation
Inadequate, poorly designed, duplicative business processes still pervade many organizations. The result: lost productivity, unnecessary costs, frustrated employees, and lost value from technology investments. By not addressing broken processes, organizations create an environment of inefficiency and a culture where poor performance is acceptable. Radical changes are not always necessary, however action must be taken to break the cycle and improve performance.

Our Solution
InterImage’s Rapid Process Innovation (RPI) focuses the organization on those areas that are causing the most pain and, with innovation, will result in the most benefit. We guide our customers in the effort to improve the right processes at the right time, avoiding overwhelming the organization with unnecessary change.

Working from the inside out, we develop the organization’s internal capacity to pinpoint problem areas, develop innovative solutions to those problems, and quickly implement changes. Internal innovators learn to build a solid business case for change; quantifying and presenting both costs and benefits.

Key Outcomes

Definition of the Business Process Problem
An analysis of a clearly defined business problem with supporting quantitative and qualitative costs to the business and the benefits that will be derived through solving the problem.

Process Innovations
Specific solutions designed to correct the identified business problem and lead to significant benefits for the organization; including changes to business processes, technology, organization structure, business practices and policies, reward and compensation systems, and performance measures and standards.

Business Case for Change
A cost/benefit analysis and risk assessment to support the decision to implement the process innovations.

Implementation Plan
The specific activities, responsibilities, resource needs, time requirements, dependencies and risks for key deliverables within each phase of implementation.

Implementation Support
Specific consulting activities that will support the customer-led implementation of the Blueprint; such as project management and monitoring, communication development, technology development and implementation, leadership coaching, and training development and implementation.